ServiceDesk Plus MSP

ServiceDesk Plus – MSP is a complete web based IT Help Desk Software with integrated Asset management module built specifically for Managed Service Providers. It has been designed to handle multiple accounts in a single Help Desk so the MSPs don’t have to juggle with multiple software.

It is bundled with thoughtful features like Incident Management, Account Management, Asset Management, Knowledge Base, Service Level Agreements, Remote Control Management, and Purchase and Contract Management. All these modules come in a single package at a very affordable price!


Enterprise service management

Centralized request portal, single enterprise directory, unique service desk instances

Service requests and request fulfillment

Self-service portal, built-in service catalog, service request workflows, automated and contextual notifications

Incident and problem management

Custom templates, priority matrix, SLAs, request life cycle, root cause analysis
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Change management

Multi-stage implementation, visual change workflow builder, integrations with other ITSM processes

Reporting and SLA management

Built-in reports, custom reporting, unique incident and service SLAs, multi-level escalations
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IT asset and configuration management

Asset discovery, asset tracking, software asset management, software license management

Configuration management database (CMDB)

Visual relationship mapping, CMDB APIs, integrations with other ITSM modules

Process and visual workflow design

Drag-and-drop workflow builder, contextual actions and notifications, invoke custom scripts.


Visual relationship mapping, CMDB APIs, integrations with other ITSM modules.

Purchase order to asset conversion, vendor management, contract expiration notifications.

Custom actions, custom menu for requests, custom triggers, custom apps.





Product Showcase

In the demo video or image section, you'll get a firsthand look at an innovative product. Watch the video or browse through the images to see this powerful solution in action, gaining insights into its features and functionalities. It's an excellent way to visualize how this product can revolutionize your workflow or enhance your business processes.


By simply filling in your details, you can receive a personalized quote for purchasing the product. Provide us with your information and our sales team will promptly get in touch with you to discuss pricing options tailored to your specific requirements. Take the first step towards acquiring this efficient ad management solution by requesting a quote today.

  • Customized Pricing
  • Cost Optimization
  • Negotiation Power
  • Budget Planning
  • Decision Making