Proactive DEM provides end-to-end and integrated visibility into devices, connectivity, cloud infrastructure and applications based on monitoring real user activity, to ensure cloud security delivers without performance trade-offs and you can maintain an amazing digital experience for your users.
Utilizing a combination of Real User Monitoring (RUM) and Synthetic Monitoring (STM) customers gain full visibility into when and where an issue occurred, including both client and SASE platform health metrics.
Features
SMART Monitoring
Enables organizations to measure an actual user’s experience as well as proactively test services and network performance.
Tenant & apps dashboards
Summary of Netskope customer’s tenant activity.
Service status
Detailed status on the health and availability of the various Netskope services.
Network & client steering status
Visibility into Netskope Client activity, configured GRE and IPsec tunnels, active user versus licensed seat counts, Client versions, as well as other usage data.
Hop by hop visibility
Complete view to pinpoint the location of a digital experience degradation.
SaaS application monitoring
Proactive monitoring of the top critical business applications helps network operations teams react quicker to critical incidents.
Endpoint visibility
Understand if endpoint performance problems are the cause of a digital experience problem, pinpoint problematic processes, endpoint load and Wi-Fi connectivity problems.
Highlights
Proactive monitoring using real user trafficMonitor and control end-to-end user and app performance using real activity.
Built for the cloud, no additional agents requiredDEM leverages a cloud-native design, tightly integrated into the Netskope Client, with one-click access from the Netskope Admin.
Exposes the value of NewEdge infrastructureShowcases the advantages of Netskope’s high-performance, highly connected security private cloud approach to ensure security delivered without trade-offs.
Immediate time-to-value accelerates transformationUtilize Proactive DEM to monitor and safeguard the move to a SASE Architecture and SSE solution, while aligning with the new requirements of users, apps, data, and the cloud.
Complete transparency into Netskope SASE PlatformComplemented by the Netskope Trust Portal, customers get real-time visibility into the status and health of Netskope SSE and the NewEdge infrastructure.
Guaranteed performance and service assuranceBacked by 99.999% uptime and availability, plus industry-leading latency SLAs for traffic processing, customers can be confident Netskope delivers as expected.
Quote
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