Proactive Digital Experience Management

Proactive DEM provides end-to-end and integrated visibility into devices, connectivity, cloud infrastructure and applications based on monitoring real user activity, to ensure cloud security delivers without performance trade-offs and you can maintain an amazing digital experience for your users.

Utilizing a combination of Real User Monitoring (RUM) and Synthetic Monitoring (STM) customers gain full visibility into when and where an issue occurred, including both client and SASE platform health metrics.

Features

SMART Monitoring

Enables organizations to measure an actual user’s experience as well as proactively test services and network performance.

Tenant & apps dashboards

Summary of Netskope customer’s tenant activity.

Service status

Detailed status on the health and availability of the various Netskope services.

Network & client steering status

Visibility into Netskope Client activity, configured GRE and IPsec tunnels, active user versus licensed seat counts, Client versions, as well as other usage data.

Hop by hop visibility

Complete view to pinpoint the location of a digital experience degradation.

SaaS application monitoring

Proactive monitoring of the top critical business applications helps network operations teams react quicker to critical incidents.

Endpoint visibility

Understand if endpoint performance problems are the cause of a digital experience problem, pinpoint problematic processes, endpoint load and Wi-Fi connectivity problems.

Highlights

Monitor and control end-to-end user and app performance using real activity.

DEM leverages a cloud-native design, tightly integrated into the Netskope Client, with one-click access from the Netskope Admin.

Showcases the advantages of Netskope’s high-performance, highly connected security private cloud approach to ensure security delivered without trade-offs.

Utilize Proactive DEM to monitor and safeguard the move to a SASE Architecture and SSE solution, while aligning with the new requirements of users, apps, data, and the cloud.

Complemented by the Netskope Trust Portal, customers get real-time visibility into the status and health of Netskope SSE and the NewEdge infrastructure.

Backed by 99.999% uptime and availability, plus industry-leading latency SLAs for traffic processing, customers can be confident Netskope delivers as expected.

Resources

Get a quote for Proactive Digital Experience Management

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