Combining the SaaS advantage with a plethora of features for IT help desk management online, it enables the IT organization to provide the best-in-class ITSM service to their users at unmatched value for money.
Features
Enterprise service management
Incident and problem management
Service requests and request fulfillment
Change management
Reporting and SLA management
IT asset and configuration management
Process and visual workflow design
Configuration management database (CMDB)
Purchase and contract management
Advanced customizations using low-code scripting
Highlights
RecognizedIn the market since 2005 – Used by 100,000+ service desks worldwide.
AwardedPinkVERIFY v3 certification, PinkVERIFY ITIL 4 certification, Serview CERTIFIEDTOOL.
MultilingualAvailable in 37 languages.
Product Showcase
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- Customized Pricing
- Cost Optimization
- Negotiation Power
- Budget Planning
- Decision Making