Online live chat, visitor tracking and analytics rolled into one platform

Monitor how visitors are interacting with your website in real-time. Strategically reach out to prospects with personalized messages. Create predefined rules for live chat engagement and get notified when a big fish lands on your website

Segment your visitors based on their levels of interest. Create powerful lead scores based on your own rules. Target the prospects who need to be engaged on priority.

Identify high-value prospects and focus your energy on those who need your attention. Set triggers to connect with ‘Hot’ or ‘Warm’ prospects returning to your website. Assign follow-up tasks on Zoho CRM without leaving the live chat window.

Connect with prospects at strategic points within your site. Route leads to sales reps based on their expertise. Use intelligent triggers to automate prospect engagement via email campaigns.

Handle visitors 24/7 at first-step using custom-built chatbots. Identify sales-ready leads among them by defining your own qualifiers. Use SalesIQ’s mobile live chat app to track and engage with visitors from anywhere.

Keep track of the progress made by your live chat agents. Make smarter business decisions by analysing top agents, active departments, unique visitors and other key metrics. Do hands-on sales training in real-time.