Assist | ZOHO
One remote support solution for all.
Outsourced IT and MSP support. MSPs can remotely support their clients from wherever they are. Manage large networks of computers from one central console through a simple deployment process.
Customer support technicians. Offer top-notch customer support by accessing your customer’s computer directly rather than relaying instructions over text, chat, or voice call.
Help desk technicians. Empower help desk technicians with remote access software, and accelerate the ticket resolution time.
On-demand remote support. Offer support to your customers from a remote computer using on-demand support sessions. No prior installation is required, offering customers easy ways to join remote support sessions.
Unattended remote access. Attain 24/7 access to unattended computers, and seamlessly manage computers in your organization by configuring them for unattended remote access.
Screen sharing. Screen sharing right from the remote support software is a huge bonus for holding product demonstrations, online meetings, and training sessions.